Privacy

General purpose of the processing

We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential.

​

Depending on the services and functionalities you use on our websites, we may process the following personal data about you:

​

•        First and last name

•        e-mail address

•        phone number

•        address data

•        IBAN

•        information that you enter yourself in an open field, such as a message in the contact form

•        IP address

•        internet browser and device type

It is also possible that your data has been provided by someone else. This may be because the customer wants to send an order to you, for example as a gift. We will then only use your name and address details to be able to deliver the order to you.

​

We process the above data for one or more of the following purposes (also depending on which services or functionalities you use):

​

•        Handling your payment.

•        Sending a newsletter and/or advertising brochure.

•        To be able to call or e-mail you if this is necessary to be able to carry out our services.

•        To inform you about changes to our services and products.

•        To deliver goods and services to you.

•        We analyze your behavior on the website in order to improve the website.

•        We also process personal data if we are legally obliged to do so, such as data that we need  for our tax return.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

​

Cooperation in tax and criminal investigations

In some cases Cookiesdoordebus can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

​

Retention periods

We do not keep the data longer than necessary. This means that we keep the data for as long as necessary to provide the service you have requested. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.

​

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

​

Right of inspection

You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

​

Right of rectification

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

​

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

​

Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, have it performed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide the service, because the secure linking of data files can then no longer be guaranteed.

​

Right to object and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of Cookiesdoordebus. If you object, we will discontinue the data processing as soon as possible pending the processing of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact us.