Privacy
About our privacy policy
Cookiesdoordebus cares a lot about your privacy. We therefore only process data that we need for (improving) our services and, insofar as it is in our power, we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Cookiesdoordebus. The effective date for the validity of these conditions is 06/12/2021. When a new version is published, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact us.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Online Store Software
Wix.com
Our online store is developed with software from Wix.com. Personal data that you make available to us for the purpose of our services will be shared with this party. Wix.com may have access to your information to provide (technical) support to us. wix.com values your privacy and has taken appropriate security measures. For more information, please refer to the wix.com privacy policy available at https://www.wix.com/about/privacy
We use the services of Google for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Google does not have access to our mailbox and we treat all our e-mail traffic as confidential. We also refer to Google's privacy policy at https://policies.google.com/privacy?hl=en .
Payment processors
stripe
We use the Stripe platform to handle (part of) the payments in our webshop. Stripe processes various personal data about you. Stripe has taken appropriate technical and organizational measures to protect your personal data. We also refer to Stripe's privacy policy at https://stripe.com/nl/privacy
Shipping and logistics
DHL
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties. We also refer to DHL's privacy policy at https://www.dhl.com/nl-en/home/footer/privacy-notice.html .
Invoicing and accounting
quick start
We use the services of Snelstart to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Snelstart does not use your personal data for purposes other than those for which they were obtained. We also refer to Snelstart's privacy policy at https://www.snelstart.nl/hubfs/Downloads/Algemene_voorwaarden/Privacy Statement.pdf .
Purpose of the data processing
General purpose of the processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential.
Depending on the services and functionalities you use on our websites, we may process the following personal data about you:
• First and last name
• e-mail address
• phone number
• address data
• IBAN
• information that you enter yourself in an open field, such as a message in the contact form
• IP address
• internet browser and device type
It is also possible that your data has been provided by someone else. This may be because the customer wants to send an order to you, for example as a gift. We will then only use your name and address details to be able to deliver the order to you.
We process the above data for one or more of the following purposes (also depending on which services or functionalities you use):
• Handling your payment.
• Sending a newsletter and/or advertising brochure.
• To be able to call or e-mail you if this is necessary to be able to carry out our services.
• To inform you about changes to our services and products.
• To deliver goods and services to you.
• We analyze your behavior on the website in order to improve the website.
• We also process personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases Cookiesdoordebus can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We do not keep the data longer than necessary. This means that we keep the data for as long as necessary to provide the service you have requested. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, have it performed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide the service, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Cookiesdoordebus. If you object, we will discontinue the data processing as soon as possible pending the processing of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact us.
Cookies (yummie)
Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Third Party Cookies
In the event that third-party software solutions use cookies, this is stated in the relevant privacy statements to which we have included the links above. For the cookies that wix.com uses, we refer to https://support.wix.com/en/article/cookies-and-your-wix-site .
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser. Click here for an explanation.
Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Third Party Websites
This statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these websites handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data.
Contact details
For our contact our contact page .
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